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Support & Training

On-Demand Customer Training 

At StratusVue, we think differently about training than most other software companies. We understand that projects move fast, and that finding time to train on new technologies can be difficult.   That is why StratusVue offers ongoing and on-demand training for all project participants throughout the life of the project. Our concise, web-based sessions are designed to help you navigate specific tasks and goals. These sessions are focused on the user’s specific role in those tasks. Owners, contractors, and architects all have different things to learn; so, our training is tailored to teach what each role needs to know. In addition, training sessions are scheduled at the user’s convenience, making it more convenient than ever to learn how best to use the StratusVue software.

Get Up and Running Right Away

An impressively designed tool will not produce any benefit if the tool’s operator doesn’t know how to use it. To make sure that our customers will realize the many benefits available from our solutions, the StratusVue service team offers all project members training on the software – scheduled in bite-sized chunks and at the user’s convenience. 

StratusVue solutions are designed to be easy to learn so that users can be productive as quickly as possible. New users only need about 45 minutes of training to start executing their role– and sometimes less than that! Combined with the fact that no software installation is required, projects can start benefitting from StratusVue within a day of deciding to use it.

Customer Support

At StratusVue, we believe strongly that when one of our users has a question they can’t answer, we need to be there to help. Our experienced team provides real-time response via phone or email to make sure issues get resolved and users stay productive.

The StratusVue support team also offers a number of value-added services during the course of a project to enhance the benefits the software provides. A sampling of those services includes:

    • Import of master bid lists
    • Review and upload of expediting log files into submittals for long-lead items
    • Upload and index of project documents
    • Creation of dynamic log tables of project activity

When our users succeed, we succeed; that is why we are so eager to help. Contact us if you have questions or would like to learn more about what we can do.

StratusVue Resource

Professional Services Group

StratusVue offers software consultant services to help guide you in making the best decisions for your business. Our team of experts will analyze your pain points and determine which solutions work best with your needs, budget and long-term goals. From customizations to data migration to training your team on how to best utilize their new tools.

    • Process review and implementation
    • Custom Reporting
    • Power BI, Tableau and Domo
    • Data Conversion

To explore and learn more please contact support@stratusvue.com

Sales Team

StratusVue sells direct to the customer for the best implementation, support and service in the industry.  With direct sales we are able to ensure accurate communication during the decision-making process.  If you are interested in learning more about StratusVue request a demo.

Join our Sales Team:

We are always looking for self-starting individuals interested in sales and being their own boss.  StratusVue provides direct training and support to existing customers and provides both virtual and in person demonstrations of our products to protestive customers.   If you are interested in learning more please contact careers@stratusvue.com  

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StratusVue Headquarters    •    38 West Grand Avenue, Fox Lake, IL 60020    •    Call 847.876.1003   •    info@stratusvue.com    •    Privacy    •    Terms & Conditions

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